Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our online gaming platform. By continuing to use our services, you acknowledge that you have read and understood this policy regarding our data collection practices. This policy complies with UK data protection regulations and provides comprehensive information about your rights and choices regarding cookie usage. Last updated: January 28, 2026.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino platform. These files contain information that helps us recognise your device and preferences during subsequent visits. Cookies enable various functionalities including maintaining your gaming sessions, remembering your preferences, and providing personalised experiences tailored to your gaming habits.
Similar technologies include web beacons, pixel tags, and local storage objects that serve comparable functions to traditional cookies. These technologies work together to enhance your gaming experience while ensuring platform security and functionality. Understanding how these technologies operate helps you make informed decisions about your privacy preferences.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration | Essential |
|---|---|---|---|
| Essential Cookies | Enable core website functionality, security features, and account access | Session/12 months | Yes |
| Functional Cookies | Remember preferences, language settings, and gaming history | 6-24 months | No |
| Analytics Cookies | Monitor website performance, user behaviour, and gaming patterns | 2-26 months | No |
| Marketing Cookies | Deliver targeted advertisements and promotional content | 3-13 months | No |
3. Essential Cookies
Essential cookies are absolutely necessary for our online casino to function properly. These cookies enable critical security features, maintain your login sessions, and ensure responsible gambling tools operate effectively. Without these cookies, fundamental services like account authentication, deposit processing, and game loading would not be possible.
These cookies include session identifiers that keep you logged in during gaming sessions, security tokens that protect against unauthorised access, and compliance cookies that ensure responsible gambling limits are enforced. Since these cookies are essential for basic website functionality, they cannot be disabled without significantly impacting your ability to use our services.
4. Functional and Preference Cookies
Functional cookies enhance your gaming experience by remembering your preferences and settings. These include your preferred language, currency selection, game display options, and notification preferences. They also store information about your favourite games and recently played titles for quick access.
- Language and regional preferences
- Currency and payment method selections
- Game display settings and filters
- Audio and visual preferences
- Recently played games history
- Customised dashboard layouts
5. Analytics and Performance Cookies
Analytics cookies help us understand how players interact with our platform, which games are most popular, and where technical issues might occur. This information is crucial for improving our services, optimising game performance, and identifying potential security concerns or fraudulent activities.
We use analytics data to monitor website loading times, track user journeys through different sections, and identify pages where players might experience difficulties. This information is aggregated and anonymised, helping us make data-driven decisions about platform improvements while protecting individual privacy.
6. Marketing and Advertising Cookies
Marketing cookies enable us to deliver personalised promotional content, bonus offers, and game recommendations based on your gaming preferences and behaviour. These cookies also help measure the effectiveness of our advertising campaigns across different channels and prevent showing you the same advertisements repeatedly.
Third-party advertising partners may also place cookies on our website to deliver targeted advertisements on other platforms you visit. These partners operate under strict data protection agreements and must comply with UK advertising standards and privacy regulations when processing your information.
7. Third-Party Cookies
Our platform integrates various third-party services that may place their own cookies on your device. These include payment processors, game providers, customer support systems, and analytics services. Each third-party service operates under its own privacy policy and cookie practices, which we ensure comply with UK data protection standards.
- Payment processing and fraud prevention services
- Live chat and customer support platforms
- Game content delivery networks
- Social media integration features
- Identity verification and compliance services
8. Managing Your Cookie Preferences
You have full control over non-essential cookies through our cookie preference centre, accessible from any page on our website. This interface allows you to enable or disable specific cookie categories according to your privacy preferences. Changes to your cookie settings take effect immediately and are remembered for future visits.
Our preference centre provides detailed information about each cookie category, explaining what data is collected and how it benefits your gaming experience. You can modify these settings at any time, though disabling certain cookies may limit some platform features and personalisation options.
9. Browser Cookie Controls
Most web browsers provide built-in cookie management tools that allow you to view, delete, and control cookie storage. These browser settings offer additional privacy controls beyond our preference centre, including options to block all cookies, receive notifications before cookies are set, or automatically delete cookies when closing your browser.
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Tools > Internet Options > Privacy
10. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, legal requirements, or technological developments. Significant changes will be communicated through email notifications, website banners, or account messages. Continued use of our services after policy updates constitutes acceptance of the revised terms.
For questions about our cookie practices, data protection concerns, or assistance with privacy settings, please contact our Data Protection Officer through the support section of your account or via our dedicated privacy contact channels. We are committed to addressing all privacy-related inquiries promptly and comprehensively in accordance with UK data protection regulations.